This article will provide a list of fixes for Chromebooks which are experiencing frequent disconnections from WiFi.
It is possible that some users may need to consult with Android or Apple device specialists, as these devices have their own unique issues and solutions. However, this document should be able to help most people out. Computer experts can also use the information provided in this guide when they experience problems on their computer systems at home or work.
The first section covers general steps that can fix various types of connection loss including: general network settings; connecting through Ethernet ports; software updates for drivers and operating systems; encrypted connections (HTTPS). The second part provides more specific instructions about fixing Internet connectivity issues such as 3G/4G cellular data not working, slow downloads speeds and poor Wi-Fi signals outside your house
The “chromebook keeps disconnecting from wifi 2021” is a problem that has been present for a while. Google has released X fixes to fix the issue.
Chromebooks are fantastic portable computers, but if your WiFi keeps disconnecting, the experience might be a little awful — to put it mildly — since browsing the internet is possibly the one thing that Chromebooks excel at.
We’ve spoken about why your Chromebook keeps disconnecting from the WiFi network and what you can do to resolve the problem as fast as possible without having to visit a service center.
Read also: Chromebook won’t switch on: 9 Solutions
The problem doesn’t have to be with the Chromebook; frequent WiFi disconnection difficulties have been observed on a variety of devices, including Windows, Mac, Android, and iOS devices.
The router or its settings are at fault if the problem isn’t with the Chromebook software or settings.
Also see: Is it possible for your WiFi to be hacked? Is it a good idea to share WiFi passwords?
Let’s start by determining if the problem is with the WiFi or the Chromebook. It’s straightforward. If the disconnection problem continues, try connecting your Chromebook to a different network.
If the Chromebook works correctly on other networks, the fault is with the router or ISP; if it doesn’t, you’ll have to examine the Chromebook settings to resolve the issue. Don’t worry; we’ve included a list of all viable solutions below.
You may also use Google’s Chrome Connectivity Diagnostics tool to figure out why your WiFi isn’t working.
Here are 13 solutions to the Chromebook disconnecting from WiFi problem.
Make a WiFi network that you like.
If you’re having trouble connecting at home, it’s a good idea to make that WiFi network your default. When Chromebook is in range, this option ensures that it connects solely to the configured WiFi.
To make a WiFi network the preferred one on a Chromebook, follow the instructions outlined below.
This is particularly beneficial if you have many WiFi networks at home, all of which are linked to your Chromebook, or if you just joined to a neighbor’s network and the device continues attempting to reconnect even if the network is bad due to its location.
Step 1: Use the notification menu on the home screen or the app menu to access Chromebook settings.
Step 2: Next, go to Network and choose WiFi.
Step 3: Select the network you wish to use as your preferred WiFi connection by clicking on it.
Step 4: Toggle the Prefer this network toggle button to make it your Chromebook’s preferred connection point whenever it’s in range.
Enable the Automatically connect to this network option if you haven’t already to guarantee that the Chromebook connects to the specified WiFi network whenever it is in range.
Also see: How to Resolve a WiFi Authentication Error
Select the proper router frequency.
If your router has two frequencies – 2.4GHz and 5GHz — make sure you’re on the correct one.
While 5GHz offers substantially faster rates than 2.4GHz, it does not have the same range. The network can become spotty if you’re too far away from the router or if there are obstacles between the router and your device.
So, if you’re far away from the router, it’s best to utilize the 2.4GHz band to protect your Chromebook from disconnecting from WiFi.
Examine the router
To resolve the problem, check the following items in your router.
- Router age: Because Chromebooks are constantly changing their network protocol implementations, old routers might create compatibility difficulties when connecting to them. So, if your router is old and hasn’t had a firmware update in a while, it’s likely to be the source of problems owing to outdated protocols.
- Encryption: Make sure WPA2-PSK with AES or at the very least WPA/WPA2 is selected as the encryption method. Using solely WPA as a security option isn’t a good idea. Disable TKIP, WPS, WMM, and QoS at this time.
- Bluetooth Interference: Check for Bluetooth interference. Turn off Bluetooth on your Chromebook and reconnect. If that’s the case, switch the WiFi channel. Interference from other WiFi networks might possibly be the source of the problem. To figure out what’s causing the problem, use a WiFi analyzer tool.
Restart the Chromebook and the router.
To flush the router’s cache, turn it off for five minutes and then press and hold the Refresh key and the Power button for a hard restart.
The cache and RAM of the Chromebook are cleared after a hard restart.
After that, power on the router and wait for it to establish a connection. The Chromebook should then be turned on and connected to the router.
If this does not resolve the Chromebook disconnecting from WiFi problem, go to the next step.
Also see: How can I reverse the colors on my Chromebook?
Update your firmware
As previously stated, routers that utilize outdated network protocols are more likely to create disconnection issues when connecting to devices that employ more secure protocols.
To circumvent this problem, use the Chrome browser to navigate to your router’s settings and upgrade the firmware. If the router continues to disconnect after the firmware update, you may try the instructions below, but you may need to replace your router sooner or later.
Disable the firewall for the time being.
WiFi connections are often hampered by a misconfigured firewall. Disable the Firewall for a while to see if it helps to solve the problem. If it doesn’t, turn it back on and proceed on to the next step.
Name servers should be changed.
You may change your name servers from your ISP’s settings to Google’s name servers (8.8.8 or 8.8.4.4) or a custom name server.
To change the name server, follow the procedures outlined below.
Step 1: Use the notification menu on the home screen or the app menu to access Chromebook settings.
Step 2: Next, go to Network and choose WiFi.
Step 3: Select the WiFi network that is currently connected.
Step 4: Go to Network, scroll down to Google Name Servers, and type them in.
The problem with the Chromebook disconnecting from WiFi should be resolved.
Use a public SSID rather than a concealed SSID.
Hidden SSIDs don’t do anything to improve the security of your WiFi networks, and certain Chromebook models may have trouble connecting to them. As a result, it’s a good idea to turn off hidden SSIDs.
Also see: How can I remove screenshots from my Chromebook?
Chrome OS should be updated.
If you can login in but your Chromebook continues crashing, check for Chrome OS updates and install them if they’re available by following the two steps below.
Step 1: Use the notification menu on the home screen or the app menu to access Chromebook settings.
Step 2: Go to the bottom left of the screen and choose About Chrome OS, then click the Check for Updates icon. If a new OS update is available, Chromebook will begin downloading it automatically.
As a guest user, log in.
Apart from OS difficulties, Chromebooks that continually disconnecting from WiFi may also be caused by faulty software.
If that’s the case, try logging in as a guest user or creating a new user account on the device. This will enable you to use the WiFi connection without the need for any other applications. If the WiFi is operating properly, it’s most likely an app that’s causing the connection to drop.
Apps should be removed.
Chromebooks have the ability to run hundreds of Android applications that can be downloaded from the Play Store. The ‘Chromebook keeps disconnecting from WiFi’ problem might be caused by a performance issue with one or more applications.
Remove any undesirable or seldom used applications from your iPhone. You may also remove all of the apps you’ve downloaded from the Play Store and then reinstall them later.
Apps may be uninstalled either via the app menu or from the Play Store.
Also see: How can I disable the touch screen on a Chromebook?
Your Chromebook should be factory reset or powerwashed.
You may powerwash your Chromebook as a last resort if nothing else has worked (aside from deleting applications – see the procedure below). Keep in mind that doing so will wipe out any user accounts associated with the Chromebook, and you’ll have to start again. A powerwash, on the other hand, will almost certainly fix any software faults that are causing the ‘Chromebook keeps disconnecting from WiFi’ problem.
Step 1: Use the notification menu on the home screen or the app menu to access Chromebook settings.
Step 2: Select Advanced from the left-hand menu, which is at the bottom of the selections.
Step 3: Select Accessibility, then the Reset button next to the Powerwash option.
Also check out: How can I set the time on my Chromebook?
Please notify the Chrome developers about the issue.
ChromeOS customers experienced a lot of WiFi disconnection difficulties in 2020. While the Chrome team resolved the problem with an update, you can still report it by pressing ALT + SHIFT + I on your keyboard.
You may also look at Chromium’s log to see if there’s a comparable bug report ticket.
Also see: How to Remove a USB Drive from a Chromebook.
At, he mostly writes news and edits practically everything. He enjoys going on bike rides or drinking beers while watching Manchester United beat their opponents.
Prayank may be reached at [email protected]
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